talk to pushto

no ticket queues. no “we'll get back to you in 24-48 hours.” click the button, say what's wrong, and we fix it while you're on the line.

voice support

click the “call pushto support” pill in the bottom-right corner.

checking if you're signed in...

pro tip: open your dashboard in another tab while talking. the agent can check your projects, read your logs, and fix things while you're on the call. no need to hang up and come back.

what the agent can actually do

diagnose

  • -read your build logs and tell you why a deploy failed
  • -check your running app's logs for crashes
  • -read your source code to find missing dependencies
  • -check your domain's dns and whether it's pointing at your site yet

fix

  • -set or update environment variables
  • -restart your app when it's stuck
  • -toggle always-on mode (no wake-up wait)
  • -change cron schedules or pause jobs

build

  • -deploy or rollback your project
  • -create a postgresql database
  • -add uptime monitoring
  • -file bug reports on your behalf

remember

  • -knows what you called about last time
  • -picks up where you left off on unresolved issues
  • -emails you a summary after every call
  • -tracks resolution so we keep getting better

other ways to reach us

email: [email protected]. one guy reads everything, usually fast.

phone: members get pushto voice. a really good robot answers, day or night, and the hard stuff reaches the guy.

either way, you talk to the thing that can fix the problem. that's it.